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SHIPPING AND RETURNS
SHIPPING POLICY
Once we receive your order, we will process your order within 2 business days, and you should receive your order in 5-7 business days. We will send a shipping tracking number as soon as one becomes available. Please note that we are not responsible for taxes or duties for international shipments.
If you have any questions or concerns, please contact us.
RETURN & EXCHANGE POLICY
We have a 15-day return policy. Which means you have 15 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, with original documentation, and in its original packaging.
To start a return, you can contact us, we will discuss with you the reasons for the return and if there is anything we can do to make it right. Returns are at the customer's cost.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
DAMAGES & ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.